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Controls Within Reach
Are the controls within reach of everyone?
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A grimacing man in a wheelchair is trying to access photocopier keys that are too high and too far back to reach.
Controls must be placed in a location of easy access. This is illustrated with an image of a grimacing man in a wheelchair is trying to access the control keys on a big photocopier. The keys are on the far left back corner of the photocopier and the man is not able to reach them. This standard applies to other products with control keys such as printers, scanners, information transaction machines, and phones.
The standard this example illustrates:
- Section 508 technical standard 1194.25(j) 1-4
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Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following:
- The position of any operable control shall be determined with
respect to a vertical plane, which is 1200mm in length, centred
on the operable control, and at the maximum protrusion of the
product within the 1200 mm length.
- Where any operable control is 250 mm or less behind the
reference plane, the height shall be 1350 mm maximum and 375 mm
minimum above the floor.
- Where any operable control is more than 250 mm and not more
than 60 mm behind the reference plane, the height shall be 1150
mm maximum and 375 mm minimum above the floor.
- Operable controls shall not be more than 600 mm behind the reference plane.
- The position of any operable control shall be determined with
respect to a vertical plane, which is 1200mm in length, centred
on the operable control, and at the maximum protrusion of the
product within the 1200 mm length.
Products to which this standard may apply:
- Photocopiers
- Multifunction devices (Print/Fax/Scan/Copy)
- ... and 6 other similar or related products.
